At Vintage Affairs, we are working hard to keep our clients and employees safe during the COVID-19 crisis
For our clients with events, we are sanitizing all hard surfaces before they go to events alcohol-based cleaning agents that have been shown to eliminate strains of the corona viruses and spraying them down again when they return to our warehouse. This includes steam cleaning our upholstery after every use to the temperature of 175 degrees. All china goes through a three wash and rinse system and is immediately wrapped and sealed for protection.
For our Delivery Teams, we’re sanitizing the truck cabs after each use and our teams are using good hand-washing practices, hand sanitizer all the time, and gloves.
To keep our clients and team safe, Vintage Affairs will be limiting non-essential warehouse and in-person office operations until May 31, including showroom visits. Please reach out to schedule an appointment, email@example.com.
What if I need to reschedule my event due to COVID-19?
For those who have had to reschedule and postpone events we are here to assist you. We will begin rebooking events NOW and secure all your items for the day and time of your choice, when available. Because we have multiple events on the same day, some products may not be available, but we will do our best to find you a similar piece, even if we must rent it from a 3rd party. ⠀
Rescheduling Your Event:
To reschedule or postpone your event due to COVID-19, please send an email to firstname.lastname@example.org. To make rescheduling events as seamless as possible, we are allowing clients to apply their payments to a future event date within two years. We will check the availability of items on your order to verify they are available for your new date. We kindly ask that you choose a new event date as soon as possible so we are best able to accommodate you, since we cannot guarantee the specific pieces on your order will be available for your rescheduled event date. But rest assured, we will work with you to find replacement items you love just as much, if that becomes necessary!
Delivery & labor charge will likely change, depending on your new date and delivery availability. The delivery charge on your order was calculated for your event date, the specific items on your order, and your venue. We’d need to recalculate delivery if everything is moved.
Please let us know if there is anything else, we can do to support you during this time! You can reach us by email: email@example.com or 202-527-2124.
When should I book?
Due to COVID-19, a lot of our clients that had events this spring are now rescheduling for summer and fall 2020. Since we specialize in vintage and custom pieces, this means a lot of our inventory that was available last week is now booking up fast and our delivery schedule is almost full. If you have had your heart set on certain pieces, and your event falls between August – November 2020, please book as soon as possible to ensure availability!
How do I rent items from Vintage Affairs?
Where do you deliver to?
We deliver to Baltimore City and all of Maryland, Washington DC , Virginia, Pennsylvania, Delaware, and New York City.
We require a $750 rental minimum for all delivery orders in the DMV area that are under 75 miles from us. The rental minimums increase depending on distance from Elkridge: Philadelphia is a $3,000 minimum and New York City is $5,000.
How much does delivery cost and what is included?
We make delivery easy, so you don’t have to worry on the day of your event! Our delivery service includes delivery, assembly, set-up, break-down, and pick-up.
Our Standard Delivery service (M-F 9AM to 5PM) starts at $325 and weekend/after- hours delivery starts at $475. Delivery charges are based on mileage, order and access to your event space. We require a 2-hour window for both deliveries and pick-ups but can accommodate smaller windows for an additional surcharge.
What if I just want a few items, could I pick them up myself?
Yes! You can pick up small pieces and some furniture from our warehouse. We require a $300 rental minimum for all pick-up orders, and there is a $75.00 administration fee added to the order.
What type of vehicles can pick up items?
All furniture items such as tables, chairs, sofas, and backdrops must be picked up in a utility cargo van (with no seats) or a box truck. No SUV's, vans, or open pickup trucks will be accepted for pick-up. Furniture must be strapped down with ratchet straps to prevent it from falling over during transit.
China, props, and small items can be picked-up in any vehicle.
How long is the rental period?
The rental period for each item is 48-hours. Need it longer? We are happy to work with you and see if we can accommodate!
Am I able to change an order once I reserve items?
All one-of-a-kind and two-of-a-kind items such as upholstered pieces, bars, furniture, and decor are not removable from an order once they are reserved. Non-unique items like our farm tables, dining chairs, and china may be reduced by quantities of 10 percent up to 14 days before your event date.
Is it possible to see the items in person before I place an order?
YES! We have appointments available to you for visiting the warehouse. Please email, firstname.lastname@example.org to schedule a time to come see the items are looking at reserving. We believe that creativity is inspired by the senses, seeing, touching and experiencing all we have to offer opens the door to new possibilities.
Where are you located?
Our warehouse is located at 7585 Washington Boulevard, Elkridge MD 20175. We are open by appointment only.
I know I want to rent an item from you, but I don’t know what might look good with it. Can you help?
We are happy to help pick out items that will go with your event and within your budget.
I’m looking for a piece, but you don’t have it. Can you help?
Yes! Our craftsman can build most anything and we love going on scavenger hunts to find that must-have item for your event. Please email us at email@example.com to discuss your project.
Farm Tables. Please tell me more!
We make our authentic farm tables from centuries-old salvaged wood. Each reclaimed wood farmhouse table has unique saw marks, nail holes, and time-worn impressions that tell the story of the barns and buildings from which they were salvaged.
We have three different sizes of farm tables available for you use.
How do I care for the vintage and handmade china rentals?
Our china is fragile and should not be placed in the dishwasher or heated. Before being returned to Vintage Affairs, the china must be rinsed free from any food particles and hand-dried or the client will have to pay a dish cleaning fee. All teacups must be thoroughly rinsed with no remaining tea or coffee remnants inside – this stain our valuable cups!
Need more information or have questions?
Feel free to reach out on our contact form, shoot us an email, firstname.lastname@example.org, or give us a ring at 202-527-2124